Acknowledge the Customer's Complaint

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Acknowledge your customer's complaints. Think about how you would feel if you were in his shoes. Even joke around a bit if the situation calls for it. "It broke after one use? You're kidding! Oh,[url=http://duveticajacketsjp.albirank.net/][b]デュベティカ激安[/b][/url], I bet you were upset. I know it would have made me mad. I'm sorry that happened. Would you rather have an exchange or a refund?"
Express concern. After all,[url=http://duveticadownjackets.webmium.com/][b]Duvetica Jackets Outlet[/b][/url], who wants to spend time and money with a company who doesn't care about you? And if customers don't spend money with us,[url=http://duveticajacketsmenonsalejp.halod.com/][b]デュベティカアウトレット[/b][/url], we can all close up and go fishin'.
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